I rarely feel motivated to write reviews but I have to say that Ben is really amazing to work with. I am still in the process of buying a home but already in the time we have worked together he has talked me down from a home he thought was overpriced (and could have just been easy money to his business). Also he expressed care and interest in finding the right home for my family in a way we all felt good about. He expresses honest and insightful opinions and works hard to get you what you want. If you are looking for an agent, look no further. He is honest and thoughtful. He conducts business in a way that will make you loyal to him throughout your buying and selling needs.
I worked with Ben (CEO of Paymun) to sell my home in Fremont and buy a new home in Palo Alto. I found Ben to be hands down the best agent in the bay area. He was extremely knowledgeable about the local real estate markets in both cities and real estate laws. In addition, he is a master negotiator who helps get his clients the best deal. He is truly not in it for the money as he values the relationship far more. Ben is now my permanent agent for all future transactions.
I worked with Ben/Paymun on both the purchase of my home a couple years ago as well as the recent short sale of the same home. I cannot give enough praise about Ben and his team - he is extremely knowledgeable of the market, mortgage loans, and everything real estate related. Being a first time home buyer and having no idea what I was doing, it was very comforting to immediately know I was in good hands. Ben is very trustworthy and truly puts the best interest of his clients above all else, and from what I've heard, that's hard to find in a real estate agent. Purchasing a home is a tedious and stressful process that can be full of obstacles and surprises, but Ben consistently went above and beyond for me and had a solution for literally any problem that came up. He impressed me over and over again. Unfortunately I ended up in a situation where I had to let my home go; I didn't give a second thought to working with Ben for my short sale. The process went so much faster and smoother than I was anticipating and he once again exceeded my expectations. During the short sale I also worked a great deal with Stacey at Paymun and she was also extremely reliable, on top of everything with the bank and communicated with me on the status of my sale on almost a daily basis. I know they worked hard behind the scenes to get my short sale approved and my house sold quickly and they did an amazing job. I have recommended them to friends and family and will continue to do so!
I would definitely recommend Ben / Paymun to anyone looking for a real estate agent. I recently worked with Ben as a first time home buyer and he was great to work with throughout the entire process. He is extremely knowledgeable about both the real estate and mortgage processes and did an excellent job negotiating with the seller. His team was very responsive and reliable. It was clear throughout the process Ben wants to develop a lasting relationship with his clients, focusing on helping them find the right home versus the easiest/quickest one to close. I would definitely work with him and his team again in any future real estate transactions.
We recently worked with Ben and his group as our mortgage broker to purchase a house in orinda. We were rejected twice by other lenders but Ben and his team made it happened. With their hard work the process for jomba loan was smooth as only took 2.5 weeks! We are very happy and satisfy with their service and definitely recommend them to everyone who needs either agent or mortgage broker.
Tina, Ben, and Victor were wonderful through every step of our home buying experience. We were not first time home buyers, but this was our first purchase in the northern CA market. We were also looking from out of state with very few days in NorCal to actually view homes. Tina stayed in close contact prior to our trip and actually previewed over a dozen homes for us. She very quickly got a sense of what we were looking for and saved us hours upon hours of time with her legwork. She is incredibly thorough and uncovered a detail about one property that actually (thankfully) kept us from bidding on it. We made a offer on a property on the first trip that we took and were able to win a bidding war. Tina coached us on how to write aggressively, but within reason for the property we wanted. She worked diligently with our mortgage office to close on time. She also arranged and was present for all inspections and even helped us with arranging termite tenting after we purchased the home, but were still out of state. We had in mind some significant kitchen and electrical renovations at the time of purchase. Ben and the Paymun construction team were able to complete these for us prior to us moving in and they were far more prompt and dedicated than any previous contractor we have worked with. Overall a great experience in what can be a traumatic real estate market!
The short story: Ben has set the bar so high, we can't ever see ourselves working with anyone else. The long story: My wife and I decided it was time to buy our first home. However, soon after we started looking, we realized that buying a home in this market and in the Bay Area can be very stressful and exhausting. The thought of having to deal with an agent was even more straining until we met with Ben and his team. My wife and I can be pretty picky so it took us months to finally find the right house and throughout the whole process, not even once did we feel pressured by Ben to make a decision. Not only is he knowledgable and well informed about the real estate market and processes, but also him and his team are extremely reliable when it comes to getting the best loans. A few months after we purchased our first home, mortgage rates went down and Ben helped us refinance for even a better rate. Paymun is like a one stop shop where everyone seems to actually care about customer satisfaction. And finally... when you meet Ben and think he seems trustworthy, it's because he really is.
I don't write many reviews, but needed to share my experience while working with Ben at Paymun. Ben was very responsive, and his team worked VERY quickly. A lot of people told me to use caution when working with Agents/brokers, but I have to say this is definitely not the case. As other reviews have said, Ben is not out for the money. He is there to build a life time relationship. Ben treats you like family! I would trust him with my first born. He goes well out of his way to make sure things work to fit our schedule. It was a pleasure working with Ben, and I would highly recommend him and his team to anyone looking to buy/sell. He helped us find a great first home in Dublin, in the location we wanted, and gave great advise with zero pressure. His staff was quick to respond to any questions or concerns I had, and he was very helpful in closing.
Ben and his team were exceptional. They all followed through on every commitment they made. It was our first home, and Ben was involved throughout the process and answered every question we had. I can't think of a single thing that could have gone better. Thank you Ben, and Shohreh for getting us a loan that we needed and a place that we call it home now. You guys made it so easy and I recommend you without any reservations. From the very start, Ben was clear, organized and full of answers to all of our questions. We knew exactly what information was needed from the very beginning of the process and if we had any questions, Ben was so easy to contact and his response time was incredible. Our entire process was really kept on track by Ben with his weekly status updates and constant communication. I can't say enough great things about Ben, if you need a mortgage, or realtor agent in Bay Area he is the man! Highly, highly recommend!!!
Mr. Tibs A.
Ben, Tina and Shohreh are simply amazing. They helped us find a home when the market is at its toughest. Currently (summer 2015), the housing market is just insane and without a good agent, its impossible to close a deal. Ben talked us through finance, possible renovations and spent countless hours during the week and weekend showing us hundreds of houses. Since I never worked with a real estate agent before, I was skeptical about being pushed into an early decision or into a higher expense. That couldn't be further from the truth with Ben. He really gets to know you and would never let you make a mistake. Since he has background in general contracting, he can tell you in great detail how much renovations would be. Also, when my wife and I were at a low point after getting countless offers rejected, he was a good shoulder to cry on and showed much empathy for us. When it came to the final bidding, he maintained a cohesive, close and constant relationship with the seller's agent which was the key to us getting the house. Tina and Shohreh were great too. They helped keep appointments, deadlines, inspections, etc. on track and they were there for us all the time. We were on a very tight schedule when it came to getting our loan approved. Without their diligence, we would have not made it.
Tina, Ben, and the rest of the team are an efficient bunch, and provided way quicker turnaround on time sensitive matters than redfin could ever come close to. Not only that, but the fact that they have a dedicated head in-house to getting rates from so many different sources for your loan on any given day ensures you will lock in at a good rate. I hope to use paymun for my real estate needs in the future, couldn't imagine it any other way!
Everyone at Paymun, Victor, Tina, Shohreh, and Ben made the process of buying a home and helping getting it rented extremely simple and easy. They were very easy to get a hold of and took care of everything from start to finish, and made sure I had all my questions answered. They really treat you like family and I would not reccommend any other company. Thank you Paymun for everything!
The Paymun team is truly amazing!!! They work diligently and efficiently, no other real estate companies can compare. They treat you as family! Buying a home can be very stressful however the paymun team made it flawless and so smooth for my husband and I ! I am so happy we chose them for our purchase and will continue to refer family and friends!